முகவை முரசு

To provide a professional and effective strategic MEP operation & maintenance service to the engineering department.

Overall responsible for the MEP maintenance operations in the region.

Primary Responsibilities:
- Develop a first-class service to support complex, multi-disciplined sites and the requirements of the client.
- Prepare business plans and forecasting budgets, as required. Ensure all budgets and costs for contracts accurately reflect contractual obligations, offer value for money for clients and provide optimum revenue.
- Ensure that operational activities meet and integrate with the organizational requirements for HSEQ, legal and statutory requirements and general duty of care.
- Identify, develop, implement and review MEP technical based solutions that clearly demonstrate added value to the clients requirements.
- Maintain strategic overview on service progress, from a commercial and technical perspective.
- Maximise the life cycle of the contract by aligning the team with the business drivers of the client.
- Implement a culture of continuous improvement and best practice strategies to ensure a consistently high level of service delivery, response times and contract compliance.
- Develop and maintain standard operating procedures, contingency plans, emergency response procedures, preventive maintenance programmes and all technical documentation.
- Develop and maintain strong and supportive relationships with clients, service providers and third-parties.
- Foster and develop beneficial partnerships by attending monthly review meetings. Develop and nurture relationships with key clients and contractual service delivery requirements.
- Ensure that corporate policies and procedures are strictly adhered to, in order to maintain the integrity of the operational activities.
- Develop and prepare all periodic progress, engineering and management reports, as required.
- Processes, Systems and Procedures
- Produce procedures and processes to underpin SLA's, KPI's, EFS group standards, plus any additional statements specific to needs of the client.
- Consistently monitor processes, systems and procedures to maintain optimum customer service, efficiency and accuracy.

Leadership and Management
- Develop, lead, motivate and inspire a professional team enabling them to meet both personal and business targets. Provide clear operational direction and support to team.
- Monitor and evaluate performance levels of employees. Proactively identify opportunities to improve performance Indicators.
- Strong teamwork ethic and promotion of customer service excellence.
- Demonstrate leadership and management skills. Able to drive change management and reduce costs.
- Proactively manage and take ownership of issues. Seek equitable and creative solutions to problems.
- Agree and review performance objectives for each team member. Carry out annual reviews. Use the process to improve employees who are not meeting requirements of role.
- Encourage employees to support the operational business objectives by sharing knowledge and to develop a creative approach to their work and to think outside the box.

HSEQ
- Management of HSEQ practices and policies.
- Ensure compliance with all legal obligations and regulations.

- Minimum of 10-15 years of experience (Degree in Mechanical engineering having experience mainly in HVAC projects & maintenance) in a MEP operation & maintenance environment with experience of technically complex and multi-disciplined sites.
- Significant management experience with strategic and budgetary responsibility gained within a major organisation. Strong commercial mindset and financially fluent.
- Excellent time management skills and able work to strict deadlines.

Job Knowledge & Skills
- Provide high level of customer service to both internal and external customers. Prompt response to queries in writing or by telephone.
- Effective organiser and implementer. Ability to provide a high standard of administrative support. Able to implement administrative processes and pro-actively resolve problems.
- Motivational and ambitious leader with the ability to drive change in business and performance management processes.
- Excellent influencing, interpersonal and communication skills. Strong and professional presentation, written and verbal skills.
- Takes ownership of issues. Seeks equitable and creative solutions to problems. Manages by example.
- Experienced user of software packages including MS Excel, MS Word, MS Access, MS PowerPoint and MS Office. Also a good understanding of BMS (Business Management Systems) and CAFM (Computer Aided Facilities Management Systems).
- Fluent English language ability both spoken and written.
- Professional and smart appearance at all times.

ETA ASCON Group is primarily a Contracting firm in the U.A.E. with expertise ranging from Civil Construction to Electro Mechanical, Elevator Engineering and Facilities Management. Since its inception in 1973, the firm has numerous landmarks in the Emirates that stand as a testimony to the firm’s engineering capabilities. The company is a part of Al Ghurair Group of Companies, who are the most revered and leading business house in the United Arab Emirates.

The Company has undertaken a number of residential projects for major groups; to name a few, Juma Al Majid, Al Futtaim, Sultan Al Owais etc. The Dubai Business Center Opposite to Burjuman, The Deira City Centre Hotel, The Sea Shell Inn hotel apartments in Bur Dubai are a few of the projects which ASCON has constructed. As a group ETA has been involved in almost every major project in the Emirates, including projects like Jumeirah Beach Hotel, The Emmar Towers in Dubai Marina, The Twin Towers, Villas in the Emmar Hills etc.

Beside Dubai, the Company has also developed high value properties in India and Sri Lanka and has delivered more than 2500 Units and developed an area of over 5 Million sq. ft.

To apply: Click here