வெற்றி எட்டுத் திக்கு மெட்டக் கொட்டு முரசே! வேதம் என்றும் வாழ்க என்று கொட்டு முரசே! ஒன்றென்று கொட்டு முரசே!- அன்பில் ஓங்கென்று கொட்டு முரசே!

Monday, February 16, 2015

துபாய்-ல் IT Support Engineer வேலை வாய்ப்பு

No comments :
IT Support Engineer
Dubai
Type: Full Time
Expiry Date: 29 Jan 2015Description:

Job Summary 
The IT Support Engineer is responsible to provide high-quality technical support to the learners, staff, and faculty members within the university.

Edarabia
Main Roles and Responsibilities: 
  • Provide first-level technical support to learners, staff and faculty. This includes the technical support to faculty located outside the university (inside and outside the country) using appropriate remote and communication tools.
  • Provide technical support for various external/Internal events that HBMeU may organize.
  • Provide technical support for physical / virtual class rooms.
  • Install and initiating personal computer systems to various systems in the organization.
  • Log and follow up on submitted incidents and their detailed diagnosis on the helpdesk system
  • Monitor and maintain the audio / video systems.
  • Maintain the hardware / software inventory.
  • Provide periodical analytic reports about reported incidents.
  • Document troubleshooting and problem resolution steps.
  • Participate in provide training to clients as required.

  • Required Qualifications & Skills: 
    Education & Academic Qualifications: 

  • Bachelor Degree in Computer Engineering, Computer Science, IT or a related Field from an accredited University.
    Entry level Certifications in IT – Preferably in areas of support or Trouble Shooting.

  • Professional Experience: 

  • 2 years of relevant experience in a similar position.

  • Knowledge, Skills & Abilities: 

  • Excellent communication skills, verbal and written.
  • Knowledge of Microsoft Windows / Mac and general desktop support issues.
  • Knowledge of DNS, TCP/IP and other networking concepts.
  • Strong troubleshooting skills.
  • Proven customer care skills.
  • Team player.
  • Ability to work under pressure.
  • Job Location: Dubai, UAE
  • About Company: Hamdan Bin Mohammed Smart University

No comments :

Post a Comment